Case studies
Work that shipped.
Production systems, not prototypes. Each engagement below is running in the real world today.
After-Hours Triage Automation for a Consulting Firm
Claude Opus 4.6 · OpenAI Realtime API · Vapi · +4
Built an AI-powered voice and triage layer that handles after-hours inbound calls for a professional services firm — answering, qualifying, routing, and surfacing what actually matters before the team is back at desks.
After-hours inbound calls answered live in real time; ~70% of routine inquiries resolved without human involvement; urgent matters escalated to on-call partners within 60 seconds with full call context; first-line triage moved from next-business-day to real-time
Lamplight Technology — Production SaaS Portfolio, AI-First
Next.js · TypeScript · PostgreSQL · +3
A parallel SaaS practice — multiple production products in market, operated solo, AI-native end to end. Proof that the same engineering brain delivering NT0 fractional engagements also ships and operates real software at scale.
Four production SaaS products operating in parallel with NT0 client work — proof that the same engineering brain delivering fractional CTO engagements also ships and operates real software at production scale.
Agentic AI Development Framework
TypeScript · Python · OpenAI · +4
A proprietary agent orchestration and context memory framework built from 3+ years of production AI development — the foundation under every AI product we ship.
Deployed across multiple production platforms; dramatically accelerates AI feature delivery on every new engagement
Tenantwise — AI-Powered Tenant Communications
Next.js · TypeScript · PostgreSQL · +5
Built an AI automation layer for tenant management — handling voice, text, and email responses — that started as a custom client engagement and is now a product taking on private clients.
Automated tenant communications across voice, text, and email; now serving private property management clients
Leasing & Rental Operations Platform
Next.js · TypeScript · PostgreSQL · +4
Built a custom leasing and rental management platform covering the full asset lifecycle — from availability and booking through contracts, payments, and returns.
Full asset lifecycle managed in one platform; replaced manual tracking and disconnected billing
AnchorPoint — Camp & Retreat Operations Platform
React · TypeScript · Node.js · +5
Built a production-grade multi-tenant SaaS platform for faith-based camps and youth retreat organizations — replacing fragmented spreadsheets, email chains, and manual paperwork with a single integrated system.
Hundreds of thousands of dollars in registrations processed; hundreds of campers managed per session across multiple organizations
DonorShepherd — Donor Stewardship for Small Nonprofits
Next.js · TypeScript · PostgreSQL · +4
Built a purpose-designed donor stewardship platform for small nonprofits — grounded in 20 years of real-world practice from an advisor who maintained 90%+ donor retention, more than double the industry average.
Replaced 3 disconnected tools; stewardship workflows built on practices that produced 90%+ donor retention over 20 years — more than double the industry average